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MARKETING APPLICATIONS

Stretching the marketing budget is no small task, but Oncontact's customer relationship management (CRM) application can help. CRM maximizes your marketing dollars by allowing you to create, execute, manage and track successful campaigns that increase leads and generate sales.

With the Marketing module, you can:

  • Run extensive queries to mine the exact customer and prospect data you need.
  • Use query results to generate reports that help plan campaigns as well as evaluate the results of past campaigns.
  • Use query results to execute blast email, broadcast fax and direct mail campaigns.
  • Manage lead sources, areas of interest and campaigns associated with specific prospects and customers.
  • Identify which marketing efforts are boosting business and which ones aren't paying off.
  • Import external data into Marketing to extend the market penetration of your campaigns.
  • Mine data to broaden up-selling and cross-selling potential.
  • Create advanced queries by mining data from both CRM and third-party applications

Call Center Management
Call Center Management can help your company build its customer base and maximize its business potential with existing customers. More...

Marketing Encyclopedia
Marketing professionals can finally clear the stacks of company literature from their cluttered desks. The marketing encyclopedia puts an easy-to-access file of your company's literature at their fingertips.
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Query Builder
Using the Query Builder, marketing professionals can mine the exact data they need to create targeted marketing campaigns. More...

Campaign Analysis
With Oncontact's CRM application, you can manage your marketing campaigns to identify which efforts are winners and which ones don't pay off. More...

Import Data
Oncontact's CRM system enables users to seamlessly import outside data, such as trade show leads or commercial marketing lists.
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Marketing Management
Oncontact's CRM application is packed with powerful features that help management oversee the company's front office. More...

Mirror Your Business Model
You can put parts of your job on cruise control with Agent Designer, part of the industry leading CRM toolkit.
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Financial Management Integration
The Financial Management Integration module seamlessly integrates front and back office information, providing your sales, marketing and customer service professionals with the company-wide data they need. More...