Oncontact Software wouldn't dream of developing a CRM system that forces you to change the way you do business. That's why we've equipped our products with CMS Tools, Oncontact Software's industry leading toolkit. CMS Tools gives customers complete control of Oncontact Software's CRM systems.

An organization can customize and automate any area of CMS so the application matches its unique business practices. Tabs, fields and screens can be added, deleted and reformulated, allowing an organization to capture the exact information it needs. Business rules, workflow, event chains, screen prompts and logic can also be added to help employees get the job done correctly and ahead of schedule.

All changes are made in an easy drag-and-drop format that requires no programming. That means changes to the CRM system never touch the source code. Because the source isn't affected, customers can upgrade the system seamlessly without losing any changes.

The ability to use one toolkit for customizations to Oncontact Software's Web- and Windows-based applications is a major advantage for customers. CMS Tools allows them to make customizations once then deploy them seamlessly to both applications. The toolkit includes CMS Form Painter, the screen builder tool, and CMS Agent Designer, the logic builder tool.

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