CRM Starts with Your Phone

CRM Starts with Your Phone

The key to a successful business is how well you respond to your customers. With TeleVantage you can differentiate your business from the competition by handling calls quickly, easily, and with personal attention. You can:

Prioritise how customers are handled with intelligent and customizable call routing

Create personalized voicemail messages for individuals and groups of individuals

Pop up a caller's OnContact-CMS, GoldMine, Outlook, and ACT! contact records automatically

Handle calls in different languages

Set up virtually unlimited special extension numbers for marketing promotions, customer support centers, and other functions

Provide your customers with a choice of ways to communicate with you via Web, chat, e-mail, phone, and so forth

Integrate your phone system with your customer relationship management (CRM) system or contact manager

"With TeleVantage, our customer service has improved dramatically, thanks to customized call routing, special mailboxes, and our enhanced ability to handle calls in different languages." - Cliff Boltwood, BVI Recognition

CRM Solutions