VOICE MAIL
You want the assurance that your employees are handling the most important voice mails first. When a customer leaves a voice message, the TeleVantage voice mail system allows you to listen to messages according to your business needs and not necessarily the order in which the calls were received. TeleVantage has its full-featured voice mail system included in the price of the PBX. That means that there are no additional ports to buy or costs to incur.
Manage voice mail effortlessly
In addition to being able to manage your messages via the telephone,
you can also handle your voice mail via your PC. Your voice messages
are displayed visually in the TeleVantage Client, identified by
the caller's name or number, so you can prioritize your messages
and your time. Play them over your phone or PC speakers. No more
writing down phone numbers to call back - just click a button to
return the call. When the call ends, you are returned to voice mail,
so you can hear the next message. With support for Microsoft Exchange®,
Outlook®, and Lotus® Notes, unify your messages in your
e-mail inbox, viewing e-mail alongside your voice mail. Forward
messages to any e-mail address or TeleVantage user with attached
notes, and reply as needed. Worried about important messages languishing
unheard? TeleVantage can alert you by e-mail or pager whenever you
receive a new message, including caller ID, so you know who called
without even listening.
Record your calls
With the proper permissions, you can record your TeleVantage conversations,
including conference calls. Manage your call recordings like your
voice mails with the ability to create a folder system to keep the
important recordings organized.
Full-featured voice mail