

| | Automate the sequence of activities, events, wizards, prompts, email and menus |
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Automate current workflow processes by bringing them into CMS with CMS Agent Designer |
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Drag and drop CMS components, function calls, 'if' statements, etc., to build your workflow rules |
| | Use CMS links tool to easily move agent into CMS application |
| | Since all agents live in the database, upgrading to a new version of CMS will not affect agents |