Opportunity Management

Opportunity Management helps sales teams manage opportunities and identify their position within an opportunity so they can plan the best strategy for closing the deal. By providing a tool to effectively manage every component of an opportunity, Oncontact's customer relationship management (CRM) application helps your sales force maximize sales potential with prospects and increase business from current customers. Sales professionals can use CRM to:

• Chart the organizational hierarchy of an opportunity to determine key influencers.
• Summarize the nature of an opportunity.
• Execute a unique selling process by imbedding specific sales methodologies in the system.
• Dissect milestones within the selling process to create a complete record of all activities associated with the process.
• Track lost opportunities to gain insight into developing more effective sales strategies.
• Record the status of an opportunity.
• Track customer interest level.
• Estimate the percentage left to close a deal.
• Set objectives for the time it will take to close a deal.
• Project potential revenue.
• Manage the sales pipeline using information recorded about an opportunity.
• Link documents pertinent to an opportunity.
• Link an unlimited number of companies to an opportunity.
• Analyze competitor positioning.
• Track the activities of all members of the sales team.
• Outline the steps needed to close a deal.
• Generate product quotes.

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